Changing the URLs of your SuperSite and PartnerSite

DNK Web Solutions, Inc. provides you with Partially Branded URLs for your SuperSite and PartnerSite. You can choose to direct visitors to your SuperSite to this URL. Alternatively, you can maintain complete anonymity from DNK Web Solutions, Inc., by setting up a Fully Branded URL.

Note

The Fully Branded SuperSite URL can not be the same as your PartnerSite or Control Panel URLs. You must create different Branded URLs for these interfaces, in order to have the SuperSite, PartnerSite as well as the Control Panels functional at all times.

Additional Information

Control Panel URls

Follow the process mentioned below to set your Branded URLs:

Partially Branded URLs

By default, you have a Partially Branded URL of the form - http://<prefix>.supersite.myorderbox.com. Now, you can select the prefix of your choice. Ideally it should be your Company Name or your Brand Name. You would then have to submit your selected prefix from your Control Panel. Follow the process outlined below to change the prefix:

  1. Login to your Reseller Control Panel. 1

  2. In the Menu, point to Settings -> SuperSite and PartnerSite and then click URL.

  3. Scroll down to the Partially Branded URL Settings section. Here, you need to enter your selected prefix. On submitting the same, the prefix would be assigned to you, and would be common to all your Partially Branded URLs, i.e. SuperSite URL, PartnerSite URL, Control Panel URLs, etc.

Attention

In case this prefix is not available, you will encounter the error message: An error has occurred. Please see the error message below for details - This prefix is already used. Choose another one.

You would have to select another prefix under such a circumstance.

Note
  • Even after your Partially Branded prefix is changed, the old prefix cannot be used by anyone else except you for a period of 30 days. After 30 days, however, the prefix will be deleted and will become available for anyone to utilize.

  • If upon changing your prefix, you wish to revert to the same (within this 30 day period), you may do so by following the process outlined above.

  • Once the prefix is deleted, your Partially Branded Name Servers containing this prefix will also be deleted.

    Additional Information

    Partially Branded Name Servers

 

Fully Branded URLs

Besides Partially Branded URLs, you can point your own URLs to our servers and use those as your Fully Branded URLs. DNK Web Solutions, Inc. allows you to have as many Fully Branded URLs as you wish; however, you would have to create the relevant DNS Record for each of the URL you select.

Setting up your Fully Branded SuperSite URL

This involves the following two steps:

  • Adding relevant DNS record

    If you have the Partially Branded SuperSite URL in the form http://mybrandname.supersite.myorderbox.com and wish to set your Fully Branded SuperSite URL as http://products.mybrandname.com, you need to create a CNAME record for products.mybrandname.com to point to Partially Branded SuperSite URL mybrandname.supersite.myorderbox.com. The CNAME record would be -

    products.mybrandname.com   IN CNAME  mybrandname.supersite.myorderbox.com

    However, if you wish to point mybrandname.com also to your SuperSite, the process would be slightly different. You need to point mybrandname.com to products.mybrandname.com, through the Domain Forwarding Service provided by your Domain Name Registration Service Provider.

    This is because if you create a CNAME record for mybrandname.com, you would not be able to use mybrandname.com for email purposes. In other words, it is not possible to have a CNAME record for mybrandname.com and at the same, use mybrandname.com for email purposes. If you wish to have your Fully Branded SuperSite URL as http://mybrandname.com and would also like to create email addresses of the type example@mybrandname.com, you need to use the Domain Forwarding option instead of a CNAME record.

  • Setting the URL within the Control Panel

    Follow the process outlined below to enter your Fully Branded SuperSite URLs through the Control Panel:

    1. Login to your Reseller Control Panel. 2

    2. In the Menu, point to Settings -> SuperSite and PartnerSite and then click URL.

    3. Click SuperSite URL.

    4. Here, you will be prompted to enter the Fully Branded URL which you intend to use for your SuperSite.

    5. Next, you may specify any additional URLs you wish to point to your SuperSite. However, for each of these you would have to create a separate CNAME record pointing to DNK Web Solutions, Inc. Servers as created for the Primary SuperSite URL.

    6. Click Update.

    Attention

    In case this URL is already being used for some other Reseller Account, you will encounter the error message: An error has occurred. Please see the error message below for details - This URL is already being used.

    You would have to select another URL under such a circumstance.

 

Setting up your Fully Branded PartnerSite URL

This involves the following two steps:

  • Adding relevant DNS record

    If you have the Partially Branded URL in the form http://mybrandname.myorderbox.com and wish to set your Fully Branded PartnerSite URL as http://some-name.mybrandname.com, you need to create an A record for some-name.mybrandname.com to point to 67.15.184.29. The A record would be -

    some-name.mybrandname.com   IN A  67.15.184.29

    Note

    67.15.184.29 is the actual IP address to which the A record for the Fully Branded PartnerSite URL needs to be mapped.

  • Setting the URL within the Control Panel

    Follow the process outlined below to enter your Fully Branded PartnerSite URLs through the Control Panel:

    1. Login to your Reseller Control Panel. 3

    2. In the Menu, point to Settings -> SuperSite and PartnerSite and then click URL.

    3. Click PartnerSite URL.

    4. Here, you will be prompted to enter the Fully Branded URL which you intend to use for your PartnerSite.

    5. Next, you may specify any additional URLs you wish to point to your PartnerSite. However, for each of these you would have to create a separate A record pointing to DNK Web Solutions, Inc. Servers as created for the Primary PartnerSite URL.

    6. Click Update.

    Attention

    In case this URL is already being used for some other Reseller Account, you will encounter the error message: An error has occurred. Please see the error message below for details - This URL is already being used.

    You would have to select another URL under such a circumstance.

Note

The SuperSite and PartnerSite contain information about your Partially/Fully Branded SuperSite and PartnerSite URLs. This data is downloaded to your SuperSite and PartnerSite from your Control Panel and stored on the SuperSite and PartnerSite Server respectively. Therefore, after making any change to the SuperSite or PartnerSite URLs, you would need to refresh cache of your SuperSite and PartnerSite. You can accomplish this from within your Control Panel itself by clicking Tools -> Reload SuperSite & PartnerSite Cache -> SuperSite & PartnerSite Reseller Branding.

  1. 1. Login instructions for setting Partially Branded URLs
  2. 2. Login instructions for setting Fully Branded SuperSite URL
  3. 3. Login instructions for setting Fully Branded PartnerSite URL